A Surprising Finding: Chatbots and Loneliness
A recent study from the MIT Media Lab and OpenAI revealed a paradox: while AI chatbots like ChatGPT are designed to simulate conversation and provide support, frequent use may actually increase loneliness. You would not have thought there would ever be a link between ChatGPT and the loneliness epidemic, but we are constantly entering into new territory as technology and society evolves.
The research found that people who use AI tools for emotional conversations tend to feel more isolated over time. As interactions with human friends decrease, dependency on artificial companionship rises, and with it, feelings of disconnection.
This does not mean AI is inherently harmful. But it raises an important question: are we replacing human relationships with digital ones?
Digital Companionship Has Limits
Chatbots can provide quick answers and even simulate empathy. But they lack the emotional depth, nuance, and presence that come from real-world relationships.
According to the study, users who turned to ChatGPT for emotional expression began to interact less with real people. That shift may feel subtle at first, but over time, it erodes the fabric of human connection.
“Loneliness is not solved with more screens. It is solved with more shared moments.”
This is especially relevant as our digital tools become more sophisticated. If we are not intentional, the convenience of AI can lead us further away from the kind of community we truly need.
The Bigger Picture: America’s Loneliness Epidemic
The concern around loneliness is not new. In fact, in 2023, U.S. Surgeon General Dr. Vivek Murthy declared loneliness a public health crisis. His report outlines how isolation is linked to increased risks of heart disease, dementia, depression, and early death.
You can read his full article here: Our Epidemic of Loneliness and Isolation – SurgeonGeneral.gov
At the core of the advisory is a simple truth: human connection matters. And we need to be proactive in protecting it.
Krew Social: Real People, Real Connections
Krew Social exists to do the opposite of what this study warns against. We’re not here to simulate connection. We’re here to help you experience the real thing.
Facilitating Meaningful In-Person Interactions
Our platform is designed to help people build community in the real world. Instead of endless scrolling or digital chatting, Krew helps users:
- Find local groups aligned with their interests
- Attend in-person events in a safe, low-pressure environment
- Strengthen bonds that go beyond the screen
Smart Tools to Bring People Together
We’re using tech to get you off your phone, not keep you glued to it. Features like:
- Personalized event suggestions based on your location and interests
- Private event tools like group chats and QR check-ins for secure access
- Inclusive communities for every life stage, from young adults to older adults and people managing chronic illnesses
The goal? Reduce loneliness by fostering authentic, in-person connection.
Why This Matters More Than Ever
The loneliness epidemic is not slowing down. Whether it’s Gen Z spending 70% less time with friends in person, or older adults facing isolation post-retirement, the need for real connection is urgent.
This new AI study highlights what Krew Social has believed from the beginning: real people beat smart algorithms every time.
Ready to Reconnect?
If you’re part of a community organization, church, or local group looking to strengthen human connection, Krew Social is here to help.
Let’s work together to bring people back together, one real moment at a time.
Schedule a Call with Krew Social
Or if you’re an individual ready to build deeper connections, join the waitlist and be the first to experience the power of in-person community.